Refund policy
Return and refund policy
We want you to be completely happy with your order.
Return window
You have 14 days after receiving your order to request a return.
Return conditions
Items must be :
- unused ;
- in their original condition ;
- returned in their original packaging.
Products showing signs of use or damage cannot be refunded.
Return costs
Return shipping is at the customer's expense, unless the product received is faulty or incorrect.
Damaged product or wrong item
If you receive a damaged item, or an item different from the one you ordered, contact us within 48 hours of receiving it at :
contact@lemagabling.com
attaching photos and a short video of the product.
Refund
Once the return has been received and inspected, the refund will be issued to the payment method used for the purchase within 5 to 10 working days.